For what purpose we collect and use your personal data
The personal data that you provide is used for our Sales Department in order to make any quotation in accordance to the requirements of your project and for the sending of promotions, offers and educational information.
In addition, your personal data can be used for the following purposes:
- Follow-up of information requests regarding the services and/or products offered by our Company through this website.
- Elaboration of any quotation and sending of services proposals in accordance with the information provided through the application forms of our website.
- Provision of urgent notices regarding our website and services and/or products signed with our Company.
- Provision of information of the current status of our Company.
- Provision of our services or delivering of our products signed with our Company.
- Inform about any changes or new services and/or products related to the services and/or products signed by our clients.
- Compliance of the obligations acquired with our clients.
- Evaluate the quality of the services provided and the elaboration of inter studies regarding consume habits.
- Sending of offers and promotion through email in different periods.
Your data shall be kept in our records during a term of 30 (thirty) days after the date of you provide such information, after that, we shall proceed with its elimination if we do not arrange any commercial transaction or labor bond. If you are kept as client of RHS LATAM, your data shall be ensured in our Management of Clients Local System, under the corresponding IT security actions.
What personal data do we obtain and from where?
Personal data directly collected
We directly collect your personal data when you provide it through different means, also when you participate in our promotions or offers and when you provide it in order to receive our services. The information that we obtain through these means generally is obtained in person, and could include the following: paper forms, exhibits, stands, branches, among others.
Personal data collected through Internet
When you visit our website or use or online services we collect the information as follows: Contact Form with the following information: name, company, phone number, email, address, brief description of your project, payment for our services, general tax information, among others.
Cookies are text files that are automatically downloaded and saved in the hard drive of the computer of the user that is navigating in a specific website, this cookies allows the internet server to remember some information about the user, such as viewing preferences, username and password. The Information Analysis Applications can be used for monitoring the visitor’s behavior, also the storage of users IP direction, interaction time on the website, web browser used, among others.
Sensitive personal data
The services offered by our company do not require the collection and use of sensitive data. Sensitive data is listed on the Article 3 (three), fraction VI, of the Law.
Non-Disclosure to Third Parties
We commit to not disclose or transfer your personal data to third parties without you prior and written consent, expect to what is established on the Article 37 (thirty seven) of the Law. If you do not express your opposition for the disclosure of your personal data, this shall be understood as your consent to do so.
In accordance to the Law, ARCO Rights are the rights that any person can exercise regarding the treatment and management of their personal data. Each initial represents the rights, which are the following: Access, Rectification, Cancellation and Opposition.
At any time, you can revoke your consent granted to RHS LATAM for the treatment and management of your personal data; limit its use and disclose, and exercise your ARCO Rights established in the Law, for that purpose it is necessary that you file your request on the email provided for that purpose and in a term of 10 (ten) days, at most, we will inform you about the provenance of your request through email or by any mean that you establish. In order to exercise your ARCO Rights, please send us an email to the following direction: firstname.lastname@example.org
All intellectual property rights derived from the content and graphic design of this website are sole property of RHS LATAM, having the exclusive exercise of the exploitation rights of such content.
Before whom you can file your complaints and claims derived from the inappropriate treatment of your personal data?
If you consider that your right to protect your personal data has been breached derived from any misconduct of our employees or our actions and responses, or assume that in the treatment of your personal data exist any breach to the provisions of the Law, you can file the corresponding complaint or claim before the IFAI, for more information please visit: www.ifai.org.mx.
If you have any question or complaint regarding the privacy of you data, you can communicate to our Privacy Department at the phone number 3300 7300 ext 4445, helping you from 9:00 am to 17:00 pm, Monday to Friday. We provide our email email@example.com
in which all of your questions will be responded; also you can exercise you ARCO Rights using the aforementioned application.